All systems are functioning normally.
- BATS Europe First Alert - Post Mortem
- February 26, 2010 13:01:32 London Time
Dear BATS Europe Participant,
This morning, before market open, all BATS Europe participants were unable to connect to FIX and PITCH ports. The problem was identified as a network configuration problem caused by a change implemented afterhours yesterday. Network configuration changes to an outside port, put in place last night, exposed an unexpected issue that caused outside connections to be incorrectly routed to the wrong VLAN. The problem was quickly identified this morning and resolved by 7.35am after which all participants established connectivity ahead of the market opening.
BATS Europe is reviewing both its change and QA procedures to ensure that future changes do not cause any recurrence.
BATS Europe apologizes for any disruption this incident may have caused
Please contact the Trade Desk or your Account Manager if you have any questions.
- BATS Europe First Alert - System Status - RESOLVED
- February 26, 2010 07:36:56 London Time
Please be advised that all issues at BATS Europe have been resolved.
All systems are operating normally.
Please contact the Trade Desk or your Account Manager if you have any questions.
- BATS Europe First Alert - System Status
- February 26, 2010 07:17:42 London Time
Please be advised that BATS Europe is currently investigating network issues and will advise.