All systems are functioning normally.

  • BATS Europe First Alert - Post Mortem
  • July 27, 2010 11:19:52 London Time

  • An inconsistency in static data was found during overnight processing, which required a manual startup of the system. The issue was resolved by 07:24 BST this morning.

    All BATS Europe systems were fully functional from 07:24 BST.

    An enhancement is being made to BATS Europe overnight processing immediately to prevent recurrence of this issue.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - System Status
  • July 27, 2010 07:24:28 London Time
  • Please be advised that all issues at BATS Europe have been resolved.

    All systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - System Status
  • July 27, 2010 07:06:25 London Time
  • Please be advised that BATS Europe is currently investigating system issues and will advise shortly.

    Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - Madrid & Dublin peg order issue - RESOLVED
  • July 02, 2010 09:32:40 London Time
  • Dear BATS Europe Participants

    Please be advised that issues with third party Madrid & Dublin market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on Madrid & Dublin instruments have been re-enabled.

    Regular trading was not impacted during this issue and all systems continue to operate normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue
  • July 02, 2010 07:53:32 London Time
  • Dear BATS Europe Participants

    Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available.

    The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue.

    Regular trading on BATS Europe is not impacted and all systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue
  • July 02, 2010 07:38:46 London Time
  • Dear BATS Europe Participants

    Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available.

    The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue.

    Regular trading on BATS Europe is not impacted and all systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - System Status
  • June 28, 2010 13:22:04 London Time
  • Please be advised that all issues at BATS Europe have been resolved.

    All systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions

  • BATS Europe First Alert - System Status
  • June 28, 2010 12:32:22 London Time
  • Please be advised that BATS Europe is currently investigating issues with smart order routing and will advise.

    Please contact the Trade Desk or your Account Manager if you have any questions

  • BATS Europe UAT environment
  • June 07, 2010 07:52:39 London Time
  • Dear BATS Europe Participants

    Please be aware that the BATS Europe UAT environment (CERT) will be unavailable on Wednesday 9th June, 2010.

    The environment will be unavailable for the entire day, whilst a performance upgrade is performed.

    If you have any testing to conduct this week, please be advised that the system will be up and available as usual throughout the rest of this week.

    Please contact the Trade Desk or your Account Manager if you have any questions

  • BATS Europe has disabled after hours trading for MTa & BNPp
  • May 07, 2010 16:34:12 London Time
  • Due to market data issues at NYSE Euronext after hours trading (TAL) at
    BATS Europe will not be available for instruments MTa and BNPp. All
    other CAC symbols are unaffected.

  • BATS Europe has enabled routing to Milan
  • May 07, 2010 15:56:40 London Time
  • Technical issues identified with Milan have been resolved. BATS Europe has re-enabled all routing to Milan as of 15:56:27 London time.

    Support for peg order functionality, price collars and Dark Pool orders for Milan instruments has been restored.

    Regular trading is not impacted and all systems are operating normally.

  • BATS Europe has disabled routing to Milan
  • May 07, 2010 15:36:44 London Time
  • Due to technical issues identified with Milan, BATS Europe has suspended all routing to Milan as of 15:26:25 London Time.

    Also be advised that quality market data is unavailable. Therefore, BATS Europe will not support peg order functionality, price collars and Dark Pool orders for Milan instruments until the issue is resolved.

    Regular trading is not impacted and all systems are operating normally.

  • BATS Europe First Alert - Fixnetix Connectivity Issue Resolved
  • March 25, 2010 11:39:50 London Time
  • Please be advised that the earlier issue affecting client connectivity to BATS via Fixnetix has now been resolved.

    Please contact the Trade Desk or your Account Manager if you have further questions.

  • BATS Europe First Alert - Fixnetix Connectivity Issue
  • March 25, 2010 11:08:53 London Time
  • Please be advised that certain participants using Fixnetix to connect to BATS Europe have experienced connectivity issues. BATS Europe is actively working with Fixnetix to resolve the issue.

    Please contact the Trade Desk or your Account Manager if you have further questions.

  • BATS Europe First Alert - XETR Market Data Issue Resolved
  • March 17, 2010 09:15:58 London Time
  • Please be advised that issues with third party XETR market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on XETR instruments have been re-enabled.

    Regular trading was not impacted during this issue and all systems continue to operate normally.

  • BATS Europe First Alert - XETR Market Data Issue
  • March 17, 2010 08:52:51 London Time
  • Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on XETR instruments.

    Regular trading is not impacted and all systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - SWX Market Data Issue Resolved
  • March 16, 2010 10:01:23 London Time
  • Please be advised that issues with third party SWX market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on SWX instruments have been re-enabled.

    Regular trading was not impacted during this issue and all systems continue to operate normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - SWX Market Data Issue
  • March 16, 2010 09:19:50 London Time
  • Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on SWX instruments.

    Regular trading is not impacted and all systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - Post Mortem
  • February 26, 2010 13:01:32 London Time
  • This morning, before market open, all BATS Europe participants were unable to connect to FIX and PITCH ports. The problem was identified as a network configuration problem caused by a change implemented afterhours yesterday. Network configuration changes to an outside port, put in place last night, exposed an unexpected issue that caused outside connections to be incorrectly routed to the wrong VLAN. The problem was quickly identified this morning and resolved by 7.35am after which all participants established connectivity ahead of the market opening.

    BATS Europe is reviewing both its change and QA procedures to ensure that future changes do not cause any recurrence.

    BATS Europe apologizes for any disruption this incident may have caused

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - System Status - RESOLVED
  • February 26, 2010 07:36:56 London Time
  • Please be advised that all issues at BATS Europe have been resolved.

    All systems are operating normally.

    Please contact the Trade Desk or your Account Manager if you have any questions.

  • BATS Europe First Alert - System Status
  • February 26, 2010 07:17:42 London Time
  • Please be advised that BATS Europe is currently investigating network issues and will advise.

Last updated 03:30:32
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