BATS System Alerts http://www.batstrading.co.uk/alerts/system/ Issues affecting the current trading session en-us Fri, 30 Jul 2010 13:35:05 BST Copyright 2010 BATS Europe System 1 0 1 2 3 4 5 19 20 21 22 23 Saturday Sunday http://www.batstrading.co.uk/_img/logos/bats_logo_rss.jpg BATS System Alerts http://www.batstrading.co.uk/alerts/system/ BATS Europe First Alert - Post Mortem An inconsistency in static data was found during overnight processing, which required a manual startup of the system. The issue was resolved by 07:24 BST this morning. All BATS Europe systems were fully functional from 07:24 BST. An enhancement is being made to BATS Europe overnight processing immediately to prevent recurrence of this issue. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#0 Tue, 27 Jul 2010 11:19:52 +0100 http://www.batstrading.co.uk/alerts/system/2010/#0 BATS Europe First Alert - System Status Please be advised that all issues at BATS Europe have been resolved. All systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#1 Tue, 27 Jul 2010 07:24:28 +0100 http://www.batstrading.co.uk/alerts/system/2010/#1 BATS Europe First Alert - System Status Please be advised that BATS Europe is currently investigating system issues and will advise shortly. Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#2 Tue, 27 Jul 2010 07:06:25 +0100 http://www.batstrading.co.uk/alerts/system/2010/#2 BATS Europe First Alert - Madrid & Dublin peg order issue - RESOLVED Dear BATS Europe Participants Please be advised that issues with third party Madrid & Dublin market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on Madrid & Dublin instruments have been re-enabled. Regular trading was not impacted during this issue and all systems continue to operate normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#3 Fri, 02 Jul 2010 09:32:40 +0100 http://www.batstrading.co.uk/alerts/system/2010/#3 BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue Dear BATS Europe Participants Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available. The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue. Regular trading on BATS Europe is not impacted and all systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#4 Fri, 02 Jul 2010 07:53:32 +0100 http://www.batstrading.co.uk/alerts/system/2010/#4 BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue Dear BATS Europe Participants Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available. The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue. Regular trading on BATS Europe is not impacted and all systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#5 Fri, 02 Jul 2010 07:38:46 +0100 http://www.batstrading.co.uk/alerts/system/2010/#5 BATS Europe First Alert - System Status Please be advised that all issues at BATS Europe have been resolved. All systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions http://www.batstrading.co.uk/alerts/system/2010/#6 Mon, 28 Jun 2010 13:22:04 +0100 http://www.batstrading.co.uk/alerts/system/2010/#6 BATS Europe First Alert - System Status Please be advised that BATS Europe is currently investigating issues with smart order routing and will advise. Please contact the Trade Desk or your Account Manager if you have any questions http://www.batstrading.co.uk/alerts/system/2010/#7 Mon, 28 Jun 2010 12:32:22 +0100 http://www.batstrading.co.uk/alerts/system/2010/#7 BATS Europe UAT environment Dear BATS Europe Participants Please be aware that the BATS Europe UAT environment (CERT) will be unavailable on Wednesday 9th June, 2010. The environment will be unavailable for the entire day, whilst a performance upgrade is performed. If you have any testing to conduct this week, please be advised that the system will be up and available as usual throughout the rest of this week. Please contact the Trade Desk or your Account Manager if you have any questions http://www.batstrading.co.uk/alerts/system/2010/#8 Mon, 07 Jun 2010 07:52:39 +0100 http://www.batstrading.co.uk/alerts/system/2010/#8 BATS Europe has disabled after hours trading for MTa & BNPp Due to market data issues at NYSE Euronext after hours trading (TAL) atBATS Europe will not be available for instruments MTa and BNPp. Allother CAC symbols are unaffected. http://www.batstrading.co.uk/alerts/system/2010/#9 Fri, 07 May 2010 16:34:12 +0100 http://www.batstrading.co.uk/alerts/system/2010/#9 BATS Europe has enabled routing to Milan Technical issues identified with Milan have been resolved. BATS Europe has re-enabled all routing to Milan as of 15:56:27 London time. Support for peg order functionality, price collars and Dark Pool orders for Milan instruments has been restored. Regular trading is not impacted and all systems are operating normally. http://www.batstrading.co.uk/alerts/system/2010/#10 Fri, 07 May 2010 15:56:40 +0100 http://www.batstrading.co.uk/alerts/system/2010/#10 BATS Europe has disabled routing to Milan Due to technical issues identified with Milan, BATS Europe has suspended all routing to Milan as of 15:26:25 London Time. Also be advised that quality market data is unavailable. Therefore, BATS Europe will not support peg order functionality, price collars and Dark Pool orders for Milan instruments until the issue is resolved. Regular trading is not impacted and all systems are operating normally. http://www.batstrading.co.uk/alerts/system/2010/#11 Fri, 07 May 2010 15:36:44 +0100 http://www.batstrading.co.uk/alerts/system/2010/#11 BATS Europe First Alert - Fixnetix Connectivity Issue Resolved Please be advised that the earlier issue affecting client connectivity to BATS via Fixnetix has now been resolved. Please contact the Trade Desk or your Account Manager if you have further questions. http://www.batstrading.co.uk/alerts/system/2010/#12 Thu, 25 Mar 2010 11:39:50 +0000 http://www.batstrading.co.uk/alerts/system/2010/#12 BATS Europe First Alert - Fixnetix Connectivity Issue Please be advised that certain participants using Fixnetix to connect to BATS Europe have experienced connectivity issues. BATS Europe is actively working with Fixnetix to resolve the issue. Please contact the Trade Desk or your Account Manager if you have further questions. http://www.batstrading.co.uk/alerts/system/2010/#13 Thu, 25 Mar 2010 11:08:53 +0000 http://www.batstrading.co.uk/alerts/system/2010/#13 BATS Europe First Alert - XETR Market Data Issue Resolved Please be advised that issues with third party XETR market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on XETR instruments have been re-enabled. Regular trading was not impacted during this issue and all systems continue to operate normally. http://www.batstrading.co.uk/alerts/system/2010/#14 Wed, 17 Mar 2010 09:15:58 +0000 http://www.batstrading.co.uk/alerts/system/2010/#14 BATS Europe First Alert - XETR Market Data Issue Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on XETR instruments. Regular trading is not impacted and all systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#15 Wed, 17 Mar 2010 08:52:51 +0000 http://www.batstrading.co.uk/alerts/system/2010/#15 BATS Europe First Alert - SWX Market Data Issue Resolved Please be advised that issues with third party SWX market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on SWX instruments have been re-enabled. Regular trading was not impacted during this issue and all systems continue to operate normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#16 Tue, 16 Mar 2010 10:01:23 +0000 http://www.batstrading.co.uk/alerts/system/2010/#16 BATS Europe First Alert - SWX Market Data Issue Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on SWX instruments. Regular trading is not impacted and all systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#17 Tue, 16 Mar 2010 09:19:50 +0000 http://www.batstrading.co.uk/alerts/system/2010/#17 BATS Europe First Alert - Post Mortem This morning, before market open, all BATS Europe participants were unable to connect to FIX and PITCH ports. The problem was identified as a network configuration problem caused by a change implemented afterhours yesterday. Network configuration changes to an outside port, put in place last night, exposed an unexpected issue that caused outside connections to be incorrectly routed to the wrong VLAN. The problem was quickly identified this morning and resolved by 7.35am after which all participants established connectivity ahead of the market opening. BATS Europe is reviewing both its change and QA procedures to ensure that future changes do not cause any recurrence. BATS Europe apologizes for any disruption this incident may have caused Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#18 Fri, 26 Feb 2010 13:01:32 +0000 http://www.batstrading.co.uk/alerts/system/2010/#18 BATS Europe First Alert - System Status - RESOLVED Please be advised that all issues at BATS Europe have been resolved. All systems are operating normally. Please contact the Trade Desk or your Account Manager if you have any questions. http://www.batstrading.co.uk/alerts/system/2010/#19 Fri, 26 Feb 2010 07:36:56 +0000 http://www.batstrading.co.uk/alerts/system/2010/#19 BATS Europe First Alert - System Status Please be advised that BATS Europe is currently investigating network issues and will advise. http://www.batstrading.co.uk/alerts/system/2010/#20 Fri, 26 Feb 2010 07:17:42 +0000 http://www.batstrading.co.uk/alerts/system/2010/#20